ONLINE STUDENTS: CLASSROOM ACCESS
Access the online classroom at http://coleinstitute.e-lectazone.com and enter your user name and password. You may upload files to your folder to share in the session, or email these documents to your teacher before the lesson begins. Session recordings are normally deleted after two weeks and are not saved by your teacher. Students are encouraged to download the recordings.
TROUBLESHOOTING AND SUPPORT
First time online student users can find information here.
TIPS:
1. To eliminate echo, please use a headset. Most echo in the session is caused by your microphone re-transmitting the sounds from your speaker. USB headsets tend to work best.
2. Use the audio wizard and your computer's audio settings to comfortably adjust the volume of your microphone and speakers in the virtual classroom.
3. You may send images from your video camera in the live session, and view your teacher. This can be helpful when the teacher is explaining a concept that requires a live visual (as in pronunciation). If you get a "codec not installed" error, you may download it here for free: http://support.e-lecta.com/downloads/ThirdParty/wmp6cdcs.exe
4. If audio is severely delayed, cuts out often, or appears to be jittery, you can adjust the microphone buffer in "Audio Settings." Additionally, make sure your proper Internet connection speed is selected under File >> Connection Speed. Normal audio may be delayed in conversations up to two (2) seconds, so please pause briefly after making a question or comment in the class sessions.
5. The system is compatible with Windows, Mac OS, and Linux.
6. If for some reason you disconnect, or the program accidentally removes you from the classroom, simply rejoin the session from your user page. Likewise, if the teacher is accidentally removed (because of a power surge, internet disconnection, etc.), please wait a few minutes while he or she rejoins.
7. Skype is sometimes used as a backup or alternative service for our students who receive Tutoring. No audio will be recorded in the eLecta session if you choose this option. However, you may find programs online (such as Pamela or Tapur) that will record Skype audio on your own computer.
Additional tips and information can be found at the eLecta support site.
Questions? Email us: shannoncole@coleinstitute.com